Information We Collect
1.1 Information You Provide
- Account registration information (name, email address, phone number)
- Business information (store name, address, website)
- Membership application details
- Communications you send through the App
- Content you post or share within the App
1.2 Information Collected Automatically
- Device information (device model, operating system, unique device identifiers)
- Usage data (features accessed, screens viewed, actions taken)
- Location data (when using the store locator feature, with your permission)
- Log data (IP address, access times, app crashes, system activity)
- Cookies and similar technologies for session management
How We Use Your Information
- To provide and maintain App functionality and member services
- To process and manage your membership account
- To deliver member resources, look books, and marketing materials
- To facilitate the store locator feature
- To send membership-related communications and event updates
- To improve App performance, features, and user experience
- To provide customer support and respond to inquiries
- To enforce our Terms of Service and protect against misuse
- To comply with legal obligations
How We Share Your Information
We may share your information with:
- LJG staff and Board of Directors for membership administration
- Other LJG members (limited directory information for networking purposes)
- Approved LJG vendors (limited business contact information for vendor programs)
- Service providers who assist with App hosting, analytics, email, and payment processing
- Law enforcement or regulatory authorities when required by law
We do not sell your personal information.
Data Security
We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure access controls, and regular security assessments. However, no electronic transmission or storage method is 100% secure.
Your Rights and Choices
- Access and update your personal information through your App profile
- Request a copy of your personal data
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of non-essential communications
- Control location permissions through your device settings
California residents have additional rights under the CCPA, including the right to know what data we collect, request deletion, and opt out of data sales (we do not sell data).
Data Retention
We retain your personal information for as long as your membership is active and as needed to fulfill the purposes described in this policy. After membership ends, we may retain certain information for legitimate business purposes, legal compliance, and dispute resolution.
Children’s Privacy
The App is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
The App may contain links to third-party websites or services, including vendor sites and lovestorydiamonds.com. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
Changes to This Policy
We may update this App Privacy Policy periodically. We will notify you of material changes through the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this App Privacy Policy or wish to exercise your privacy rights, please contact: